Beer Subscription FAQs

Our Monthly beer pack comes in three sizes:

1. The Bootlegger - A selection of 6 different craft beers, including 3 of the latest and greatest cans on the market, mixed with 3 fantastic core range beers from the regular line-up of the best breweries in Australia and overseas. From $39.99 + shipping per month.
2. The Speakeasy - A selection of 12 different craft beers, including 3 of the latest and greatest cans on the market, mixed with 3 fantastic core range beers from the regular line-up of the best breweries in Australia and overseas. From $69.99 + shipping per month.
3. The Black Market – A limited release selection of 12 of the latest and greatest cans on the market. From $89.99 + shipping per month.

Tasting notes for beer subscriptions can be accessed here.

Yes. To help you better manage your finances we do offer a Pay by the Month option.
Payments per month are as follows:

1. The Bootlegger - (6 pack) $39.99 plus shipping per month.
2. The Speakeasy - (12 pack) $69.99 plus shipping per month.
3. The Black Market - (limited release 12 pack). $89.99 plus shipping per month.

Pay by the Month subscription charges are made on the 15th of each month. Should a payment be unsuccessful due to insufficient funds available you will be notified by email. Up to 4 subsequent attempts will be made every 3 days from the 15th. Should your card be lost, stolen or has expired please contact us with updated details.

Subscriptions can be purchased in 3, 6, 9 and 12 month allotments, or ongoing (no end month). Once a subscription is purchased there are no additional costs. We also offer a pay by the month option for those that do not want to pay the full amount up front.

Of course! Simply place the recipients address in the delivery details at the checkout.

Yes. You can download a gift card to either print or send to the lucky recipient here.

Our monthly subscription packs are predetermined to feature a selection of the best beers from Australia and overseas. By having a pre-set selection it helps us to get the absolute best beers around at a competitive price.

Yes, some of the beers provided in the subscription packs will be available in larger quantities. You can find these on the Beer pages of Beer Cartel.

You can login here and update your payment details by clicking on Manage Subscription.

If you have selected a set subscription time frame (3, 6, 9 or 12 months) and have paid upfront and need to cancel it for any reason you can do so. Please note any remaining months and associated payments already made will be forfeited.

If you are on a Pay By The Month subscription and cancel before the 15th of the month, the previous month will be your last pack. Cancellations after the 15th of the month (for Pay By The Month subscriptions), incur a cancellation charge of $10. To cancel a subscription please visit the My Account area of the website.

Beer Subscriptin orders are taken year round.

For monthly subscriptions you will receive your first selection the month after you join, e.g. if you purchase in December, your first delivery will be the January selection. Unfortunately we are unable to hold off the first beer subscription delivery from being the following month's pack.

Please note that January Beer SUbscription packs are dispatched in the second week of the month, all other month's packs are dispatched in the first full week of the month.

For Beer Cartel subscriptions given as a gift you can download a printable personalised e-Card here with your order confirmation which can be given to the recipient letting them know they are now part of the Beer Cartel Beer Subscription.

When you enter the delivery State on the checkout page, the pricing shown will be inclusive of shipping.

Beer Cartel uses Australia Post to deliver its packages using the Australia Post E-Parcel system, as well as other partner courier companies during busy periods. Packages are typically shipped in a brown or black cardboard box with Beer Cartel logos and fragile warnings.

Because of the nature of the contents, an adult (18+) is required to sign for the package. To ensure this legal requirement is met, the person responsible for the delivery of the alcohol may ask to see some form of identification.

Yes. When placing your order you can indicate any specific delivery instructions you may have in the comments box. Please note deliveries are made Monday to Friday during business hours.

We recommend using a business address where possible as packages are delivered during business hours. If you do use your home address and aren’t home don’t worry. If a signature is not received on the day of delivery the package can be collected from your local Post Office - you have 14 days to then collect the parcel.

If your subscription pack is not collected from Australia Post it will be returned to Beer Cartel and we will contact you to arrange either re-delivery or to pick-up from our store. Please note a re-delivery and admin fee will be charged. If you do not advise us on re-delivery or fail to pickup your package within 30 days the parcel will be deemed forfeited.

Alternatively, you can provide authority for the package to be left. To do so please enter any specific delivery instructions e.g. leave on back porch if no one home, during the checkout process. Please note this authority to leave is done at the risk of the purchaser.

If there has been a delivery issue at our end we will re-deliver the package at no additional charge. If the delivery details you provided were incorrect we will contact you to arrange for either re-delivery or to pick-up from our store. Please note a re-delivery and admin fee will be charged. If you do not advise us on re-delivery or fail to pickup your package within 30 days it will be deemed forfeited.

Yes. When placing the order simply enter the address you would like to have the package delivered to. You can have a billing address and a separate delivery address.

If you would like to change the delivery address of a beer subscription you can do so by logging into your account and clicking My Addresses.

NOTE: If you are updating your address between the 13th and the end of the month please also contact us with the updated address. This is an extra precaution to ensure that your address is correctly updated prior to the next pack being sent out.

We do not currently offer in store pickup.

If you have any issues simply contact us and we can assist.

You can place your subscription on hold at any stage by logging into your account, click Manage Subscription and then click Pause Subscription. If you run into trouble please contact us and we can assist. 

Absolutely, we do however require that each subscription is processed separately so that each has its own unique order ID.

Beer subscriptions are unable to be ordered alongside non-subscription products as these have different dispatch dates and Australia post tracking details. Both items can be purchased separately, but not together